28 Apr'24
29 Apr'24
1 room, 2 guests
City Hotel West
Moselstr. 35, Hessen | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹5,064
₹4,330
/ night + ₹319 tax
City Hotel West
Moselstr. 35, Frankfurt
2.0/5
(90 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Amenities
24-hour front desk
Airport shuttle service
Hotel safe deposit box (not room safe box)
Multilingual Staff
Newspaper
Smoke-free property
Property rules
Check-in: After 03:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
About property
Financial District - 0.1 km / 0.1 mi
Kaiserstrasse - 0.1 km / 0.1 mi
Museumsufer - 0.5 km / 0.3 mi
Eurotower - 0.6 km / 0.4 mi
Holbeinsteg - 0.7 km / 0.4 mi
Commerzbank Tower - 0.7 km / 0.4 mi
European Central Bank - 0.7 km / 0.4 mi
Deutsche Bank Twin Towers - 0.8 km / 0.5 mi
Frankfurt Opera House - 0.8 km / 0.5 mi
Nizza - 0.8 km / 0.5 mi
Main Tower - 0.8 km / 0.5 mi
Staedel Museum - 0.9 km / 0.6 mi
Goethestrasse - 0.9 km / 0.6 mi
Kap Europa - 1 km / 0.6 mi
Skyline Plaza - 1.1 km / 0.7 mi
The nearest airports are:
Frankfurt Airport (FRA) - 16.7 km / 10.4 mi
Mainz (QFZ-Mainz Finthen) - 51 km / 31.7 mi
The preferred airport for City Hotel West is Frankfurt Airport (FRA).
Amenities: Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.Business Amenities: Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.Dining: Take advantage of the hotel's room service.
See all 44 photos
₹4,330
+ ₹319 tax
/ night
₹5,064
14% off
No cost EMI from ₹1,550
Free cancellation
Location
Moselstr. 35, Frankfurt, Hessen, 60329
Ratings & reviews
2.0/5
(90 reviews)
5
7
4
12
3
19
2
8
1
44
Location
Rooms
Service
Value
Hygiene
Avoid this hotel
1/5
·
WullieDee81 on Oct 19, 2023
Disgusted with this hotels attitude. I booked 2 nights June 19th and 20th for £304.30. They have just messaged my to let me know that they can no longer honour my booking due to new management (I don't believe that they are under new management ) If I attempt to rebook the same hotel/dates/room it will cost around an extra £200. I believe they have cancelled my room because they want to make more money from the football European Championships. If that's the case, fine, go make more money but don't accept customers bookings 1st then cancel afterwards. If you are looking for accommodation during the European Championships, avoid this hotel as they might cancel your accommodation leaving you looking for somewhere else.
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Think twice before you book
1/5
·
carolroll on Oct 08, 2023
I have booked the hotel for October over a month ago (in August). The hotel just cancels my booking a week before the check-in date, with no reason. Think twice before you book, which may cause you troublesome!!!
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Terrible hotel & location
1/5
·
642allanr on Sep 27, 2023
We booked this hotel on a non-refundable basis via a 3rd party website. I was aware that the area was reported to be 'a bit rough' but that's an understatement. Of course this isn't the fault of the hotel but others that are considering this hotel need to be aware that the area this hotel is in is VERY rough. We arrived around 2pm and even at that time there was a drug addict injecting himself right outside the hotel door! It was like this all day & every day. We stayed with children so this was a big worry, always looking over our shoulders & having to walk on the road instead of the pavement. Regarding the hotel itself, upon arrival we saw that the 3 stars on the Hotel sign were covered up, obviously they are not allowed to say they are 3 stars, because they clearly are not. The one good thing about this hotel was the man at reception who was very friendly. The room itself was in a pretty bad state. Definitely not cleaned to a high standard. Shower head disgusting, tiles hanging off, window handles missing, various power outlets not working, fridge not working, TV not working. At least the bed covers were clean & beds quite comfortable. We noticed that it is not possible to book a room directly on the City Hotel West website. When you try it says 'Hotel is not active'. That was a concern to us after we had already booked via a 3rd party. I emailed the hotel but never received a reply so I finally called them to confirm our booking. There is obviously a reason that bookings cannot be taken on their website. To conclude, the hotel cannot do anything about the location, but they can & should do something about the maintenance of the rooms. Many things do not work & they are not very clean at all. 100% advise against staying here
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Never again!!!
1/5
·
Marija Č on Jul 25, 2020
Stuff and hotel are awful!!They cancel your booking a few hours before arrival with no reason!!!! We have made a booking a few months before our trip and while sitting in airport i receive a message that my hotel is cancelled!I immediately called to hotel saying that all is fine i will be on time...Answer: there are no more rooms available,it is your problem to find new hotel!!! NEVER!!!!!
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DON'T STAY HERE
1/5
·
mickymarathon on Oct 27, 2019
I wish I'd taken a little more time to delve into these reviews before booking at this hotel. Our flight was delayed by a couple of hours. Once we arrived at the hotel at 2100 my pregnant wife, my father and I discovered that they'd given one of our rooms away. They stated that they didn't think we were still coming but had made no effort to contact us before giving the room away despite providing 2 phone numbers when booking. To make it worse the guy in reception seemed inconvenienced by our presence in reception and couldn't wait to usher us out onto the streets. Perhaps a blessing in disguise though as we got a room in the hotel across the road (Grand Hotel Downtown) which puts City West Hotel to shame.
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Rooms available
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Double or Twin Room
194.0 sq.ft
TV
Electric kettle
Ironing facilities
Soundproof
Room Service
+ 11 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 28 Apr
Fully-refundable
till check-in
+ ₹479
/ night
by
+ 1 other inclusions
₹4,330
+ ₹319 tax
/ night
₹5,064
14% off
No cost EMI from ₹1,550
Triple Room
323.0 sq.ft
TV
Electric kettle
Ironing facilities
Soundproof
Room Service
+ 11 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 28 Apr
Fully-refundable
till check-in
+ ₹669
/ night
by
+ 1 other inclusions
₹5,412
+ ₹399 tax
/ night
₹6,330
15% off
No cost EMI from ₹1,937
Vierbettzimmer
312.0 sq.ft
Smoking policy – non-smoking available
TV
Electric kettle
Ironing facilities
Soundproof
+ 12 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 28 Apr
Fully-refundable
till check-in
+ ₹769
/ night
by
+ 1 other inclusions
₹6,765
+ ₹499 tax
/ night
₹7,912
15% off
No cost EMI from ₹2,421
Similar hotels in Frankfurt
3/5
How guests rated this hotel
3
Location
3
Rooms
3.5
Service
4
Value
3.5
Hygiene
₹2,837
+ ₹199 tax
/ night
₹5,234
+ ₹386 tax
/ night
₹5,509
5% off
Price breakup
1 room x 1 night
₹5,509
Coupon discount
-₹275
Price after discount
₹5,234
+ ₹386 tax
₹6,929
+ ₹511 tax
/ night
₹8,127
14% off
Price breakup
1 room x 1 night
₹8,127
Coupon discount
-₹365
Property discount
-₹833
Price after discount
₹6,929
+ ₹511 tax
3.5/5
How guests rated this hotel
4
Location
3.5
Rooms
3.5
Service
3.5
Value
3.5
Hygiene
₹5,460
+ ₹402 tax
/ night
₹5,747
5% off
Price breakup
1 room x 1 night
₹5,747
Coupon discount
-₹287
Price after discount
₹5,460
+ ₹402 tax